Our Commitment to Responsible Gaming
22bt believes entertainment is truly enjoyable only when it is done in a controlled and mindful way — your protection is our highest priority.
Why is responsible gaming important?
Online gaming and betting is a popular form of entertainment, but it is not entirely without risk. 22bt always wants every player to play with awareness, in moderation, and for enjoyment. We believe the main purpose of playing is entertainment — not a sole path to earning money.
If gambling starts to disrupt the normal rhythm of your life, has a negative effect on your family or work, or you find yourself unable to stop — that is a cause for concern. 22bt is here for you in this situation and is fully prepared to support you.
Important: Participation at 22bt is only for those aged 21 or above. Use of the platform by minors is strictly prohibited.
Our Protection Tools
22bt provides players with multiple safety tools that you can use at any time.
Deposit Limit
Set the maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. A cooling-off period applies when increasing a limit.
Time-Out Feature
If you feel you need a short break, take a temporary pause from 24 hours up to 6 weeks. During a time-out, logging into your account and placing bets will be completely suspended.
Self-Exclusion
If you feel you need a long-term break, you can close your account for 6 months or more through self-exclusion. Once activated, it takes effect immediately.
Loss Limit
Set in advance how much you can lose within a given period before play stops automatically. If this limit is reached, the system will automatically alert you.
Reality Check
A reminder popup will appear at set intervals showing how long you have been playing and how much you have won or lost. This helps you make informed decisions.
24/7 Support
Contact 22bt via live chat or email at [email protected] at any time, day or night. Our team is always ready to help in both Bengali and English.
Assess Yourself
Ask yourself the questions below. If the answer to more than one is "yes", consider seeking support.
Do you continue playing even after going over your budget?
Do you keep coming back to play in order to recover money you have lost?
Do you hide your gambling from family or friends?
Is gambling affecting your work, studies, or time with family?
Are you turning to gambling to relieve stress, depression, or anxiety?
Have you tried to stop gambling but been unable to?
If one or more answers are "yes", please contact 22bt support right away or activate self-exclusion. Seeking help is a sign of strength, not weakness.
How to Activate Protection Tools
Using safety tools at 22bt is straightforward — it only takes a few steps.
Log In to Your Account
Log in to your personal account at 22bt and go to the profile menu.
Open Responsible Gaming Settings
Go to the "Responsible Gaming" section.
Choose Your Preferred Tool
Set whichever you need — deposit limit, time-out, self-exclusion, or loss limit.
Contact Support
If you have any trouble, message us via live chat or at [email protected] — we are always ready to help.
Minor Protection (21+)
Participation at 22bt is only for those aged 21 or above. We verify this to ensure that no minor can use this platform.
If anyone under 18 or 21 in your household uses your device, always log out of your account and keep your password private. We also recommend using parental control software.
If you suspect your child has registered at 22bt in any way, contact [email protected] immediately — we will act quickly.
Pathways to Support
You are never alone — 22bt always has a helping hand extended to you.
Talk to us directly via live chat 24/7 — support is available in both Bengali and English.
[email protected] — write to us about anything related to responsible gaming.
Contact support directly for self-exclusion or account closure — we will take immediate action.
We always recommend speaking with a professional mental health specialist to address gambling addiction.
Frequently Asked Questions
Enjoy 22bt Entertainment Safely
Play responsibly and enjoy our extensive game library. Visit the FAQ page for more information.