22bt Terms & Conditions

These Terms and Conditions ("Terms") constitute a legal agreement between the 22bt platform ("Platform", "we", "us") and the user ("you", "member"). By accessing the 22bt website, mobile application, or any of its services, you give your full consent to these Terms.

22bt is committed to providing a safe, transparent, and entertaining online gaming experience for users in Bangladesh. SSL encryption and fair play principles have been implemented on our platform so every member can play in a trustworthy environment.

If you do not wish to read these Terms or disagree with any part of them, you may choose not to use the platform. If you have any questions, please contact our support team.

2.1 Creating an Account

To create an account on 22bt, you must provide accurate and complete personal information. The information provided at the time of registration must be truthful and verifiable.

• Each individual may create only one account. If multiple accounts are created, they will be closed and the associated balances may be forfeited.
• The email address or phone number provided at registration must be valid and active.
• Keeping the account password confidential is entirely the member's responsibility. 22bt will not be held liable for any unauthorised access.
• Creating an account using another person's identity is strictly prohibited.

2.2 Identity Verification (KYC)

In the interest of security and legal compliance, 22bt reserves the right to verify a member's identity at any time. The verification process may require a national identity card, passport, or other government-issued documents. Withdrawals may be placed on hold until verification is complete.

The following eligibility conditions must be met to use 22bt's services:

• Members must be at least 21 years of age. This platform is intended only for those aged 21 and above.
• Use of the platform by minors is strictly prohibited. Providing false information about age will result in the account being closed.
• Users must not reside in a region where online gaming is completely prohibited.
• Members who are under an active self-exclusion programme may not create or use an account.

4.1 Deposits

The following payment methods are supported for depositing funds on 22bt: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

• The minimum deposit amount across all methods is ৳100.
• Deposited funds must come from an account registered in the member's own name. Deposits from third-party accounts will not be accepted.
• Successfully verified deposits are generally credited to the account instantly.
• If a deposit is delayed due to a technical error or banking delay, please notify our support team.

4.2 Withdrawals

The following conditions apply when withdrawing winnings:

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 10–45 minutes.
• Withdrawals may only be made via the same method used for the deposit, or to a verified account in the same name.
• Bonus winnings cannot be withdrawn until the wagering requirements for that bonus have been met.
• Withdrawals may be delayed or suspended if identity verification has not been completed.

4.3 Anti-Money Laundering

22bt follows international Anti-Money Laundering (AML) standards. In cases of suspicious transactions, an account may be temporarily suspended pending investigation. We reserve the right to cancel transactions if an attempt is made to withdraw deposited funds without placing any bets.

5.1 Welcome Bonus

New members on 22bt will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000.

• For example: a deposit of ৳1,000 will add a ৳1,500 bonus, bringing the total balance to ৳2,500.
• For deposits of ৳22,000 or more, the maximum ৳15,000 bonus applies and the total balance will be ৳37,000.
• A 15x wagering requirement must be met before withdrawing from the bonus balance.
• Wagering is calculated only on the bonus amount, not the total balance. Example: ৳1,500 bonus × 15 = a total of ৳22,500 in bets must be placed before bonus winnings can be withdrawn.

5.2 General Bonus Terms

• A bonus offer may be used only once, unless clearly stated otherwise.
• Creating multiple accounts for the purpose of claiming bonus offers is strictly prohibited.
• 22bt reserves the right to modify, suspend, or cancel any bonus offer.
• Bonus balances cannot be converted to cash; only the winnings generated from a bonus are withdrawable.
• A time limit for meeting wagering requirements may apply and will be stated in the details of each offer.

5.3 VIP Programme

The 22bt VIP programme is divided into five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a weekly cashback:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.7% weekly cashback.
• Platinum: up to 1.0% weekly cashback.
• Diamond: up to 1.2% weekly cashback.
• VIP tier entry rules and benefits are subject to change; contact the support team for the latest information.

22bt offers games across various categories including casino games, sports betting, and live gaming. All games are operated under fair play principles.

• Game outcomes are determined entirely by a Random Number Generator (RNG); there is no manual intervention.
• If a game is left incomplete due to a technical error, 22bt is committed to providing the fairest possible resolution.
• Manipulation, hacking, use of bots, or any fraudulent activity is prohibited and will result in the account being immediately closed.
• In sports betting, bet outcomes are determined in accordance with specific rules; in disputed cases, 22bt's decision is final.
• If an internet connection is lost, the state of any ongoing game is saved on the server and can be recovered upon reconnection.

6.1 Betting Limits

Minimum and maximum bet limits are set for each game and market. These limits are clearly displayed in the game interface. 22bt reserves the right to adjust limits as needed.

6.2 Prohibited Activities

• Using multiple accounts to claim bonus offers.
• Attempting to modify or reverse-engineer game software.
• Collusion or group-based cheating.
• Playing using automated software or bots.
• Exploiting programming vulnerabilities to gain an unfair advantage.

22bt gives responsible gaming the highest priority. We believe entertainment should be enjoyed without harm.

• Options are available to set deposit limits, session time limits, and loss limits.
• The self-exclusion option can be activated by any member at any time.
• Reality check notifications can be set up as a reminder feature.
• If you feel that gambling is having a negative impact on your life, please contact our support team.

For more information, visit our Responsible Gaming page.

22bt takes the protection of your personal information very seriously. Our full privacy policy can be found on the Privacy Policy page.

• All data transmission is secured by SSL/TLS encryption.
• Financial information is not shared with third parties, except for information necessary for payment processing.
• Information may be provided to authorities where there is a legal obligation to do so.
• Use a strong password to keep your account secure and do not share it with anyone.

All content on the 22bt platform — logos, designs, software, graphics, text, and other elements — is the intellectual property of 22bt or its licensors.

• Copying, distributing, or using any content for commercial purposes without prior permission is prohibited.
• The 22bt trademark or brand identity must not be misused.
• Game software is operated under the intellectual property rights of the respective providers.

22bt will bear no liability in the following cases:

• Loss caused by internet disconnection or technical failure.
• Delayed transactions caused by third-party payment providers.
• Issues arising from security vulnerabilities in the member's own device or network.
• Unauthorised access where the member has shared their login credentials with another person.
• Loss resulting from service suspension due to governmental or legal reasons.

22bt's total liability in any case will not exceed the total amount deposited by the member during the period in which the relevant incident occurred.

11.1 Closure by 22bt

22bt may temporarily or permanently close an account under the following circumstances:

• Any violation of the terms and conditions.
• If fraudulent activity is proven.
• If identity verification is refused.
• If false information is provided regarding age restrictions.
• If evidence of money laundering or suspicious financial activity is found.

11.2 Closure by Member

A member may close their account at any time. Any available balance must be withdrawn before closing the account, as recovering the balance after closure may be complicated.

22bt reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, members will be notified via their registered email or through platform notifications.

• Continuing to use the platform after changes have been made will be considered as consent to the new terms and conditions.
• If you do not agree to the new terms and conditions, please stop using the platform and request account closure.
• The "Last Updated" date at the top of this page always indicates the most current version.

12.1 Dispute Resolution

In the event of any dispute or complaint, please contact our customer support team first. We will endeavor to provide a resolution as quickly as possible. The support team is available 24/7 via live chat and email ([email protected]) in both Bengali and English.